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Current Benchmark system

In April 2002 a project group of The Rotterdam Eye Hospital set up a database for benchmark indicators. They added nine indicators to the thirteen suitable indicators and developed a questionnaire for collecting the data. Nowadays the BSC consists out of nineteen indicators. These nineteen indicators have been divided over different result areas: activity (production), personnel, quality (effectiveness and efficiency), patient satisfaction and research & development. The participating hospitals are asked to fill in their individual outcomes for the nineteen indicators. The BSC appears ones a year with the definitive results for the recent year. During the year the hospitals are r also asked to give a prognosis for the current year.

 

Contact

General inquiries

Maaike van Zuilen

info@eyehospital.nl

Tel.: 0031-(0)10-4017709

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